01 Feb A debt collector – a friend or an enemy? | Anna Gasiorowska
How to collect debts? Is it possible for the debt collector to buddy up with the indebted? Listen to the secrets of the profession, which are revealed by Anna Gąsiorowska – a successful debt collector with 25 years of experience.
Anna Gąsiorowska – negotiator, debt trainer and debt collector with many years of experience. Anna shares her thoughts on how to approach the borders of other people when there is a need to enforce something important from them. She believes that in the negotiations you have to act like a doctor: to separate the problem from man and its humanity.
To approach the problem raw, and to a man with a sense. In addition, Anna points out that debt collection activities have a lot in common with physical training. In both cases, the effects appear thanks to overcoming our barriers and limitations. This talk was given at a TEDx event using the TED conference format but independently organized by a local community.
Learn more at https://www.ted.com/tedx